Host Gator Features and Highlights
45-Day Full Money Back Guarantee + Prorated After That
They have a longer 45 day FULL money back guarantee instead of a standard 30 day money back guarantee with no questions asked. And they promise to process your refund in just 1 working day!
For them, customer is the boss. After the initial 45 days, you will still be able to get a prorated refund for your unused portion! It is prorated to the month so if you pay for 24 months and cancel after 3 months, you will still get 21 months of hosting fee back!
Superior Customer Support
They provide 24/7 support, through tickets/email, chat, phone and forums. Their building is staffed every day of the year at all times of the day and night.
You will usually find a ticket replied back to within minutes. Major issues will be handled right on the spot by their administrators.
As Brent said, “Support is most likely the number one thing we do right and it’s what keeps our customers, and brings back a majority of those that leave for another host. You will never call HostGator and get an answering machine!”
They also have no outsourced support at all, everything is done in house.
CPanel Control Panel
They are also using our favorite CPanel control panel. CPanel beats the other control panels in terms of speed, features, and user friendliness.
Your hosting experience relies heavily on what control panel you are using. Unlike other hosts who never provide you with the demo of their control panel, HostGator makes the demo available to you!
Their custom CPanel theme is so beautiful that I am sure you will love it at first sight.
Try it now – Demo Link.
They Will Help You To Move Your Site
While most web hosts will not promise you anything on moving your site to them, HostGator actually takes 1 step further and promise to help you in moving your site. While this is really a tedious task, at least you won’t need to manually download your files from the old host and upload it to HostGator.
This is quite painful since most of us have a slow internet connection. They will help you to migrate your existing files and existing databases from your old host which will save you a lot of time and effort.
If you want, you can also move your domain name to them and they will renew it for you for another year for FREE. They might even help you in changing the configuration files for popular scripts such as WordPress or Joomla to point to your new databases. But for other configuration and debuging, I believe you have to do it yourself.
Datacenter
All of their servers are located out of The Planet datacenter based in Texas. They have been with them since 2002 and they are their largest customer having the most servers located at the datacenter comparing to other web hosts.
These world-class datacenters contain top of the line technology to ensure that servers stay cool, secure, and up at all times. The datacenters feature redundant power, HVAC, and fire detection systems, and are monitored 24/7 by both HostGator and The Planet’s Network Operation Centers.
130% Green
Host Gator has purchased certified Renewable Energy Credits (REC) representing 130% of the electricity used to power and cool all their servers. Renewable Energy Certificates (RECs) allow any customer, anywhere in the country to support renewable energy generation. For every REC purchased, one megawatt-hour (MWh, or 1000 kilowatt-hours) of renewable electricity is generated and delivered to the power grid.
Management & Employees
HostGator management team are made up of employees who have been with the company since early 2005 and 2006. All of them work directly at HostGator Office in Houston, Texas. Host Gator has over 400 employees, with a large amount of industry veterans from the hosting field.
They are growing so rapidly that they expect to add another 200 employees in the next 2 years. Not only that they are able to retain their customers for a long time, they are also able to retain their staff for a long time, showing that they are really a well run business.
Try 1 Month For 1 Cent Only!
What’s more interesting is that Brent actually decided to let you try them out for 1 month for only $0.01!
ONE CENT! I repeat, ONE CENT!
All you have to do is to use the coupon code “successbiz “ when you order, it will take off $9.94 from the total as shown above. You don’t even need to wait for money back if you decided not to host with them. Simply cancel your account before the auto renewal date (30 days) and your risk is just ONE CENT! By giving this offer, you and I know that they are really very confident with their business!
But please be warn that you are not getting the best discount using this coupon because after paying 1 cent for the first month, you will have to pay full price every month, that’s $9.95.
For a more worthy discount, you should sign up for at least 1 year and use the 25% discount coupon “besthost25discount“. Remember you can always get a prorated refund if you are not satisfied!
